Guides
Donor Guide
Tips and guidance for the best donor experience.
Ways to Donate Safely
Review the Campaign
Carefully review the campaign before donating:
- Check the campaign creator's profile
- Evaluate whether the stated purpose is realistic
- Read updates and supporter comments
- Prefer verified campaigns (blue checkmark)
Choose Your Donation Amount
- Choose an amount that fits your budget
- Regular small donations can create big impacts
- Consider reward-based donation options
Payment Security
- Make payments through the platform, avoid external links
- Use a card protected by 3D Secure
- Keep your donation receipt
Tracking Donations
Using the Dashboard
From your account Dashboard:
- My Donations: List all your donations
- Following: Save campaigns you're interested in
- Receipts: Download tax receipts
- Notifications: Follow campaign updates
Campaign Updates
Following updates from campaigns you've supported allows you to see the impact of your donation.
Tax Benefits
Donations to approved non-profit organizations may be tax-deductible:
- Download the receipt after donating
- Include the receipt in your annual tax return
- Consult your tax advisor for details
Note: Tax benefits vary depending on the status of the organization receiving the donation.
Common Mistakes
- Donating without research — Always review the campaign
- Making payments outside the platform — Use the platform for your safety
- Not saving receipts — Required for tax deductions
- Not following updates — See the impact of your donation