Help Center

Payments

Information about payment methods, fees, security, and withdrawals.

Accepted Payment Methods

Credit / Debit Card

  • Visa
  • Mastercard
  • American Express
  • Troy (Turkey only)

Cryptocurrency

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • USDT (Tether)
  • Other ERC-20 tokens

Bank Transfer

Bank transfer is available for large donations. Please contact our support team for details.

Fees

Fee TypeRate
Platform Fee3%
Credit Card Processing2.9% + 0.30 TL
Crypto Processing1%
Bank TransferFree
WithdrawalFree

Note: No additional fees are charged to donors. All fees are deducted from collected funds.

Security

SSL Encryption

All payments are protected with 256-bit SSL encryption. Your card information is never stored on our servers.

PCI DSS Compliance

Our payment infrastructure complies with PCI DSS Level 1 standards, ensuring credit card data is processed at the highest security level.

3D Secure

3D Secure verification is mandatory for all credit card transactions, providing an extra layer of security against unauthorized transactions.

Fraud Protection

Advanced AI algorithms automatically detect and prevent suspicious transactions.

Withdrawal

Withdrawal Process

  1. Click the "Withdraw" button on your Dashboard
  2. Enter the amount you want to withdraw
  3. Verify your bank account details
  4. Confirm the request

Withdrawal Conditions

  • Minimum Amount: 100 TL
  • Processing Time: 3-5 business days
  • Account Verification: Identity verification is required for the first withdrawal

Automatic Payments

You can set up automatic payments when a campaign is completed or at specified intervals.

FAQ

Is my payment information safe?

Yes, all payment information is protected in accordance with PCI DSS standards, and your card details are never stored on our servers.

When can I withdraw my funds?

You can request a withdrawal at any time after identity verification is complete.

Can I receive international donations?

Yes, our platform supports global payments. Currency conversion is handled automatically.